Terms and Conditions

Welcome to Neucleus Consulting Group Sdn Bhd (“we”, “our”, “us”). These Terms and Conditions (“Terms”) govern your use of our website [www.neucleus.myuptech.com.my] and the purchase of products and services offered on this site. By accessing our website or purchasing from us, you agree to be bound by these Terms.

If you do not agree to these Terms, please discontinue use of our website immediately.

1. Eligibility

You must be at least 18 years old to register for an account and make purchases on our website. If you are under 18, you may only use the website under the supervision of a parent or legal guardian.

2. Account Registration

• - You are responsible for ensuring that the personal information you provide is accurate and up to date.
• - You must keep your account login details secure and confidential.
• - You are responsible for all activities that occur under your account.

3. Products and Services

• - All product images are for illustrative purposes only and may differ slightly from the actual product.
• - We reserve the right to modify, suspend, or discontinue any product or service without prior notice.
• - All prices listed are in RM and are subject to change without prior notice.

4. Orders and Payment

• - Orders are only confirmed upon receipt of full payment.
• - We accept payment methods as displayed on our website.
• - We reserve the right to refuse or cancel any order if fraud or unauthorised transaction is suspected.

5. Shipping and Delivery

• - Delivery times are estimates only and may be affected by factors outside our control.
• - Risk of loss and ownership of goods pass to you upon delivery.
• - Any delivery issues must be reported to us within 3 working days of your order.

6. Returns and Refunds

• - Returns and refunds are subject to our Return & Refund Policy available on our website.
• - Products must be returned in their original condition and packaging within the specified period.

7. Intellectual Property

• - All content on this website, including text, images, logos, and designs, is owned by or licensed to Neucleus Consulting Group Sdn Bhd.
• - You may not reproduce, distribute, or use any content without our prior written consent.

8. Limitation of Liability

To the fullest extent permitted by law, we shall not be liable for any loss, damage, or expense arising from the use or inability to use our website or products, except where required by applicable law.

9. Indemnification

You agree to indemnify and hold us harmless from any claims, damages, or expenses arising from your breach of these Terms or misuse of our website.

10. Governing Law

These Terms are governed by and construed in accordance with the laws of Malaysia. Any disputes shall be subject to the exclusive jurisdiction of the courts of Malaysia.

11. Changes to These Terms

We reserve the right to update these Terms at any time without prior notice. The updated Terms will be posted on our website, and your continued use of our services constitutes acceptance of the changes.

12. Contact Us

For any questions regarding these Terms, please contact:

• - Neucleus Consulting Group Sdn Bhd
• - Email: info@neucleuseducation.com
• - Address: Lot 2-10, Level 2, Wisma Life Care, No. 5, Jalan Kerinchi, Bangsar South 59200 Kuala Lumpur, Wilayah Persekutuan Kuala Lumpur.